Can You Receive Our Email?

There are a few things you can do in order to make certain you receive our email.

  • Add AdMinder to your "approved list." You can add to your approved list which should allow messages to be properly delivered to you.
     
  • Contact your ISP or ESP.  If you still do not receive messages from us, then you should contact your ISP or ESP for additional support help.

IF YOU USE HOTMAIL:  Add adminder.com to your list of approved domains/senders by:

  1. Clicking the Options link found in the upper right corner of your Hotmail account.
  2. Click on the Contacts link on the left.
  3. Click on the Safe List link from the list of choices.
  4. Type adminder.com in the Type an address or domain text box then click the Add button.

IF YOU USE MSN

Version 9.0

  1. Click on Settings: E-mail | Junk e-mail (it's at the bottom left of the screen, just above Calendar).
  2. On the E-mail settings screen, click Junk E-Mail Guard.
  3. Select Safe List.
  4. In the space provided under "Add people to the safe list", enter the address
  5. Click Add.

For Earlier Versions of MSN

  1. Click on E-mail settings (it's at the bottom left of the screen, just above Calendar).
  2. On the E-mail settings screen, click Junk Mail.
  3. Select Safe List.
  4. Click Add an item to this list.
  5. When the Add To Safe List box appears, enter the address
  6. Click Add.

IF YOU USE AOL:  AOL has a very aggressive filtration system in place to block SPAM from filling your inbox.  Unfortunately, they also mistakenly block emails you requested.

You can make sure you receive emails from AdMinder by adding to your "People I Know" list.

Additionally, AOL’s new SPAM controls recognize what kinds of email you consistently delete and in about a week will automatically block those messages from reaching your inbox.

For example if you don't open the AdMinder emails for about a week, AOL will automatically block you from receiving any additional messages.

If you are not receiving messages, we recommend that you contact AOL and request they unblock so you can continue receiving our messages.

AOL Version 9.0

  1. Click the "Spam Controls" link (lower right area of your inbox).
  2. When the "Mail & Spam Controls" box appears, click "Custom sender list".
  3. Choose "allow email from " option
  4. Type
  5. Click "Add", then "Save".

AOL 7.0 and 8.0

  1. Go to Keyword Mail Controls.
  2. Select the screen name you are using to receive email.
  3. Click "Customize Mail Controls For This Screen Name."
  4. For AOL version 7.0:  In the section for "exclusion and inclusion parameters", include the following domain:
    *@adminder.com
    - or -
    For AOL version 8.0: Select "Allow email from all AOL members, email addresses and domains."
  5. Click on "Next" until the "Save" button shows up at the bottom.
  6. Click "Save."

IF YOU USE YAHOO

  1. Click on the Addresses tab near the top of your screen.
  2. Click Add Contact.
  3. Enter the address into the Email field.
  4. Scroll to the bottom and click Save.

IF YOU USE EARTHLINK

  1. Click on Address Book (it's over on the left, below your Folders).
  2. When your Address Book opens, click the Add button.
  3. On the Add Contact screen, find the Internet Information box.
  4. Enter the address into the top Email box.
  5. Click Save.

IF YOU USE SPAMCOP

  1. Open your browser and go to this page: http://webmail.spamcop.net/
  2. Log into your SpamCop account.
  3. Click on the Options icon in the toolbar.
  4. Under Mail Management (in the middle), click SpamCop Tools.
  5. Select Manage your personal whitelist.
  6. Near the bottom, where it reads "Click here to add to your whitelist", click on Click here.
  7. Enter the address in the first empty slot.
  8. Click Submit.

OTHERS:  Email settings, email filtering and other SPAM controls may result in possible mistaken blocks of your AdMinder registration email and others.

If you do not receive the messages, we recommend that you contact your ISP to find out why you are not receiving the messages.  Generally you should be allowed to add to your address book "safe list" or "approved senders" list.  This will allow your messages to be received as you requested.

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